|
|
|
|
SUPPORT:
HELP DESK / SUPPORT
CENTRE |
BFSB's
Helpdesk
has
been
set
up
with
the
aim
of
efficiently
and
effectively
addressing
the
our
customers'
needs
in
addressing
problems
encountered
in
their
ERP
systems.
With
the
Helpdesk
in
place,
resource
allocation
time
to
customer
is
dramatically
reduced
and
the
customer
will
receive
the
information
and
help
they
need
quicker
than
ever
before.
With
'personalized'
support
being
offered,
customers
will
be
met
with
an
improved
experience
that
offers
solutions
to
address
all
their
support
requests.
With
the
flexibility
of
contacting
BFSB
through
the
various
communication
channels
set
up,
the
customer
will
always
have
easy
access
to
our
personnel.
The
choices
are
as
follows
but
not
limited
to
:-
:
Online
Support
Customers may log an 'Issue' ticket online using our CRM Helpdesk Application.
Please click on the
Online Help.
- By Phone
Tel: 03-56369016 (9am - 6pm - contact Sue)
- By Fax
Customer may fax a CSOF to 03-56368495 anytime.
Customer may download the "Consulting Service Order Form" (CSOF) from here or alternatively request one by phone.
Click Here to Download CSOF
- By Email
Customer can download the CSOF & e-mail it as an attachment to support@bformula.com
Click Here to Download CSOF
|
|
|
 |
|
|
|
|
